If you do not make your payments well, we will not be able to do anything about it.
You and only you are responsible for documenting yourself before making a payment, we are not responsible for poorly made payments by customers.
Recommendations:
Do not convert cryptocurrencies at the same time of payment on our website.
Example: if you bought BTC = Bitcoin and want to pay with USDCOIN = stable currency, in the same payment process COINBASE for example allows you to exchange your BTC for USDCOIN, this normally fails on the part of COINBASE, this function is not executed properly, and they do not respond for this problem.
It is recommended that you exchange currency on the same platform where you manage your cryptocurrency wallets and after converting the coins into the desired currency for payment, make your payment in your account with us.
Also and noteworthy:
If you manage a completely different wallet than COINBASE please contact our support team before making any payment to us, we do not want you to lose money trying to acquire any service, there are cryptocurrency wallets that manage smart contracts which means that they are on a completely different algorithm than ours. For this reason, if you have one of the following companies that provide you with cryptocurrency wallets, please contact us before making any payments.
Already known companies that use different algorithms:
1.- BINANCE
You can pay with Binance as long as it is not USDCOIN, since they handle smart contracts with this cryptocurrency, but you can pay with BTC and ETH already proven by ourselves.
If you have any questions, please do not hesitate to contact us, we are here to help you at all times.
